Guests

Turn every guest into a regular

Build stronger guest relationships with complete guest profiles, visit history, preferences, reviews, and direct communication. Give every team member the information they need to deliver a more personal experience.

Remember the details that matter

Keep track of guest preferences, allergies, favourite tables, special occasions, and internal notes. Whether it’s their anniversary dinner or their usual sparkling water, your team always knows what makes a guest feel at home.

Guest profile with a note, tags, visit count and contact details

Exceptional service starts with clear communication

Stay connected with your guests before and after every visit, from special requests to five-star reviews.

See the full story behind every guest

View every reservation, order, review, note, and preference in a single timeline. A complete history of every guest, all in one place.

Timeline of a guest's activity: reservations, tags, reviews and messages

Try WaiterOS

WaiterOS is free to try. Already using another reservation system? We migrate all your data for free and set everything up together with you.

WaiterOS table view on a tablet in a restaurant

€99EUR

  • Migrate for free
  • Free to try
  • Cancel anytime
  • Unrivaled support